ANNUAL MAINTENANCE CONTRACT

 
 

We provide a comprehensive Annual Maintenance Program that provides our customers with a peace of mind, knowing that they are in the safe and professional hands of our network and system engineers.
For an Affordable annual fee, all components of their network inclusive of all computer systems and peripherals will be protected against all breakdowns and malfunctions. With the support of technical expertise from our on-site technical team, network and system engineers, all their computing equipment will be kept at optimal performance throughout the year.

 
 

ONSITE SERVICE

 

Our technician will come down to your location for servicing the machine or components. He will diagnose the problem and fixes it as soon as possible, if required he will replace the components subject to the availability of the components.

 

Annual Maintenance Benefits

 
  • Unlimited Tele-support
  • Unlimited Service Calls
  • SLA adherence with fast, efficient and effective response
  • Free Parts Replacement
  • Long Standing Tradition
 

SERVER MAINTENANCE

 

System monitoring and administration is a critical aspect to the successful operations of most businesses. For many businesses the cost associated with monitoring and administering these systems is extensive or expensive. ASTVOX can help to minimize these costs by providing system monitoring and administration services on a part-time or full-time basis.
We will work with you and your organization to develop an effective strategy for monitoring and administering your mission critical systems whether they are Windows or Unix based servers. Our technical team has the expertise in Windows and Unix variants together with ensuring that distinct systems work seamlessly together. We will formulate a plan that meets your business requirements to ensure that your mission critical servers are operating at their highest capabilities and are protected from unplanned system’s down-time.
Server maintenance does not necessarily have to be done at onsite, an online connection to the server is sufficient enough for administrative maintenance jobs to be done. We can remotely monitor and manage your IT infrastructure from our fully staffed centre.

 

KEY BENEFITS

 
  • High quality system administration services.
  • Part-time or full-time monitoring and administration services.
  • Performance monitoring of the systems.
  • Scheduling background jobs.
 

NETWORK MAINTENANCE

 

An organization’s ability to deliver results is strongly determined by its backbone i.e. IT Infrastructure. Rapid technological developments have made IT-related decisions simply ‘complex’. Today building a converged network infrastructure that is reliable, scalable and cost-effective involves integrating multi-vendor solutions, products and technologies.

 

ASTVOX offers

 
  • Structured Cabling Solutions
  • Converged Local Area Networking Solutions
  • Converged Wide Area Networking Solutions
 

At ASTVOX, building a network involves an assessment of the current infrastructure, understanding the customer’s unique requirements, designing an optimal solution and finally implementation of the solutions.   Network Maintenance & Support Organizations with the need for occasional emergency network support and periodic network administration can sign up for ASTVOX Engineer on Demand (EoD) program which provides network support and guarantees availability of assistance when required. We deploy highly trained, experienced, certified technicians to resolve your Network Infrastructure concerns in a timely fashion.

   

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